#Ispeak access code how to#
#Ispeak access code free#

Once the purpose of the conversation is completed, make sure to be clear about closing out the interpretation process with both your LEP individual and telephonic interpreter.

Everyone will feel more comfortable, resulting in a better outcome for the LEP individual, the interpreter and you.

Encourage the interpreter to ask you questions if they need more clarification regarding a term or concept you spoke about.

Understand there are many linguistic as well as cultural differences across languages, allow time for the interpreter to interpret the information in a way in which the LEP individual can clearly understand the information being presented to them.

Use “plain English,” and make sure you pause after a few sentences to let the interpreter pass the information to the LEP individual.

Speak with clarity and be concise in your sentence structure.

#Ispeak access code free#

Feel free to ask the interpreter or LEP individual questions to ensure that all information was understood and that everyone is on the same page.

You’re in control of the conversation, the telephone interpreter is only there to facilitate communication, not to direct or manage.

Example: Say, “How are you today?” instead of telling the interpreter, “Please ask her how she’s doing today.”

Always speak in the first person and direct the questions and/or conversation to the LEP individual.

Relax and allow yourself to use a comfortable volume and pace.

Ask specific questions and know what your goals are prior to the session so you can better accomplish them.

Let the LEP individual know if the conversation is confidential or if information will be shared with others so they can feel secure in divulging private or confidential information.

If there are multiple people in the room, introduce everyone it is important to establish trust among everyone involved and for everyone to be aware of who is participating in the telephone interpretation session.

Introduce yourself to the interpreter as well as to the LEP individual and let everyone on the line know the reason for the call.

They are trained to explain how the process works while conducting the interpretation.

If it’s your first time using a telephonic interpreter, you can let the interpreter know.

These codes are provided to you once your agency or office has completed training with MIMA, as stated above.

When you call a telephonic interpretation company, be sure to know the agency and access codes, as the interpreter is prompted to ask you at the start of the session.

Tips for Telephone Interpretation Sessions: This account is only accessible to be used by City employees.

#Ispeak access code how to#

The agency staff will need to receive language access training on how to access and utilize telephonic interpretation.

Agencies should participate in language access planning with MIMA so that access to telephonic interpretation is part of a larger agency-wide strategy to increase access for speakers of other languages.Whether your interview skills need an upgrade, or you’re a student who doesn’t have much interview experience, this course will help you set the right strategy to win.For agencies to get access to the telephonic interpretation account the following criteria is required: Taking this a step further, for the first time we are offering our Interview Skills course online with our partner Wantedly Hong Kong Wantedly Singapore, so we may reach even more people! Since I can't speak to everyone personally, I published my first book 'Job Hunt Magic' in 2019 so that more people could benefit from the learning and get the job they want / need. The past year as the employment market has become more and more challenging, I've been busier than ever coaching and training people how to succeed in their job hunt.